Privacy Policy – Pharaoh Craft
Last Updated: December 10, 2025
Thank you for visiting Pharaoh Craft (“Company”, “we”, “our”, “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, how we share it, and the rights you have in relation to your data. By using this website, you agree to the practices described in this Privacy Policy.
1. Who We Are
- Pharaoh Craft operates this website and is responsible for collecting and managing your personal data in connection with your use of the site and your purchases.
- We work with trusted third-party service providers, including:
- A third-party print-on-demand fulfillment partner, to produce and ship your orders
- One or more secure payment processors, to process your online payments
- Hosting, analytics, and email service providers, to operate and improve the website
- Depending on the service, these providers may act as independent data controllers or data processors.
2. Information We Collect
- A. Information You Provide
We may collect the following information when you place an order, contact us, or create an account: - Full name
- Email address
- Phone number
- Shipping and billing address
- Order details and purchase history
- Account login details (if you create an account)
- We use this information for order processing, customer support, account management, and compliance with legal and tax obligations.
- B. Payment Information
We do not collect or store your full payment card details.
All payments are handled securely by third-party payment processors, who process your card or other payment details on their systems. We may receive limited, non-sensitive information related to the transaction, such as a payment status or transaction ID. - C. Order Fulfillment Information
To fulfill and deliver your order, we securely share necessary details (such as your name, shipping address, and ordered products) with our print-on-demand fulfillment partner and shipping carriers. - D. Automatically Collected Data
When you visit our website, we may automatically collect: - IP address
- Browser and device information
- Pages viewed and actions taken on the site
- Cookies and similar tracking data
- This information is used for website security, analytics, performance monitoring, and improving user experience.
3. How We Use Your Information
- We use your personal data to:
- Process, fulfill, and deliver your orders
- Communicate with you regarding your orders, account, and support requests
- Operate, maintain, and improve the website and our services
- Detect, prevent, and investigate fraud or security incidents
- Comply with legal, tax, and accounting requirements
- Send you marketing and promotional communications, only when you have given your consent where required by law (you may opt out at any time).
4. Sharing Your Information
- We share your information only when necessary and for legitimate purposes, including with:
- Our print-on-demand fulfillment partner (for production and shipping)
- Secure third-party payment processors (for payment processing)
- Shipping and delivery companies (for order delivery)
- Hosting, analytics, email, and customer support service providers
- Professional advisors and legal authorities where required by law
- We do not sell your personal data to third parties.
5. Legal Basis for Processing
- Where applicable (for example, in the EU/UK), we process your personal data based on:
- Performance of a contract (to process and deliver your orders)
- Legitimate interests (such as website security, preventing fraud, and improving our services)
- Compliance with legal obligations (for tax, accounting, and regulatory requirements)
- Your consent (for optional marketing communications and non-essential cookies).
6. Data Retention
- We retain your personal data only for as long as necessary for the purposes described in this Privacy Policy, including to:
- Maintain order and transaction records as required by applicable law
- Manage your customer account while it remains active
- Honor unsubscribe requests for marketing communications
- When data is no longer needed, we will delete it or anonymize it in a secure manner.
7. Your Rights
- Depending on your location, you may have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data, in certain circumstances
- Object to or request restriction of our processing
- Request data portability
- Withdraw your consent where processing is based on consent (for example, marketing)
- To exercise these rights, please contact us at: info@pharaohcraft.com. We may need to verify your identity before responding to your request.
8. International Transfers
- Because we work with international service providers and fulfillment partners, your data may be transferred to and processed in countries outside your own. Where required, we take appropriate measures to ensure that such transfers provide an adequate level of data protection in line with applicable laws.
9. Cookies
- We use cookies and similar technologies to operate the site, remember your preferences, and analyse website traffic.
For visitors from the EU/UK or other regions where required, non-essential cookies (such as analytics) are used only after you provide consent through our cookie banner or settings. You can manage your cookie preferences in your browser or through the banner where available.
10. Security
- We implement technical and organizational measures to protect your personal data, including:
- Use of secure connections (HTTPS)
- Security measures at our hosting providers
- Access controls and restricted access to personal data
- Secure processing of payments through third-party payment processors
- While we strive to protect your information, no method of transmission or storage is completely risk-free, and we cannot guarantee absolute security.
11. Updates to This Policy
- We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page indicates when the latest revision took effect. We encourage you to review this page periodically.
12. Contact
- If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at:
- Email: info@pharaohcraft.com